Welcome to Obsessed Garage Support!
Be sure to check out the product descriptions and videos for any of the products you have questions about. Many times, the answers you need can be found in the descriptions. I’ve spent a lot of time and effort getting the descriptions dialed in, so please give them a read & you might figure out what you're needing help with. Going into the future we still plan on making the descriptions even better! The idea is I want to provide the best info possible so that you won’t even need to send an email in the first place.
Kyle and Jeff are responsible for all orders, questions, technical support, order issues, and garage design. They can handle anything you need and should be your main point of contact for inquiries on Cabinets, Flooring, Lighting, Pressure Washers, Detailing, Troubleshooting, etc. Please use one of the following links to shoot them a message. If you need to contact Matt select the "Contact Matt" link below. Contacting Matt doesn't move you "up the list" in getting help, chances are it will take longer for you to get an answer as Matt is always busy doing something crazy or there's a good chance your message will be forwarded to the support team, Don't remove the additional CC from the "Contact Matt" email link.
NOTE: Order CHANGES/ADDITIONS are currently not possible due to the incredible amount of orders and requests we're receiving. Thank you for your support! If you need to make a change to an order, the only option right now will be to cancel the order and then start fresh. We cannot add any items to your order or make changes! Until we get our fulfillment side of things all dialed in and caught up to demand, we ask that you just place a new order for whatever it is that you need.
Point of Contact
322 Oak Street
Lady Lake, FL 32159
Monday - Friday
8:00AM - 4:00PM
Have A Question?
Please select one of the predetermined email subjects below so we can assist you faster. These will open your preferred email client with a populated subject field.
Please click the "Order Change/Cancellation Request" link above on this page. We'll get with you as soon as we can. If you're not fast chances are it has already shipped out.
Yes you can, please view our return policy page here.
You can view your tracking from your "My Account" page under the "Orders" section. Items that are drop-shipped (Like Kranzle pressure washers) will not populate a tracking number on this page.
There's is a good chance we're waiting on stock to come in from a piece in your order. Sometimes manufactures like COX Reels can be difficult to get stock from. Please view our Out Of Stock page for info on items we're waiting on.
If your discounts are not applying please delete your current cart and clear your cookies for www.obsessedgarage.com. After they're cleared log back into your account you bought Hex Plus with build your cart again and checkout your new cart. For your membership discounts to apply you need to be logged into you account, please read our "Email Registration" section in the Membership FAQ. If you're still not having discounts applied you probably still have old Obsessed Garage Cookies and Cached info on your browser, try using Google Chrome Incognito mode as a last ditch effort. If you still cannot get it to work please contact us via the form on this page.